Refund Policy
ASK Tutoring Refund Policy & Satisfaction Guarantee
Cancellation Policy:
At ASK Tutoring, we’re committed to providing high-quality, personalized AP tutoring that meets your needs. We understand that sometimes plans change and want to make sure our policies are fair and clear.
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Cancellations made 24 hours or more before the scheduled session: $0 cancellation fee — no charge.
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Cancellations made within 24 hours of the scheduled session: $10 cancellation fee.
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Cancellations made within 1 hour of the scheduled session: $20 cancellation fee.
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If you need to cancel or reschedule a session, please notify us as soon as possible to avoid unnecessary charges.
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Satisfaction Guarantee: Your success and satisfaction are our top priorities. If you’ve taken your first two sessions with us and feel that our tutoring hasn’t met your expectations, we’ll offer a 100% money-back guarantee for those sessions.
This guarantee applies only to your first two sessions and cannot be used more than once.
As a new business, we recognize that there may be areas for improvement, and we’d greatly appreciate your feedback. To help us grow and enhance our services, we kindly ask that you fill out a quick survey sharing your experience and suggestions.
Once completed, we’ll process your refund, no questions asked.
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We’re here to support you on your academic journey — and we stand by the quality of our work.
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Email: contact.asktutoring@gmail.com
Text: 407-947-0666